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CUSTOMER ENQUIRIES

Please select one of the options below to contact us with suggestions, questions, comments or regarding a lost or stolen ticket.

Customer Inquiries
Phone OLG Support Centre
1-800-387-0098
Email Email OLG

Contact OLG with suggestions, questions, and comments.

Claim Your Lottery Prize

Do you have a winning ticket?

Lottery prizes can be claimed in four ways: at retail, at select OLG Slots and Casinos, at the OLG Prize Centre in Toronto, or by mail. The value of the prize determines your options for claiming.

Read our prize claim procedures to learn how to claim your prize.

Toronto Prize Centre
20 Dundas Street West
Toronto, ON
M5G 2C2

OLG Mail-in Prize Centre
P.O. Box 130
31 Adelaide Street East
Toronto, ON
M5C 2J1

Winning Lottery Numbers

Winning Lottery Numbers
Online Check winning numbers
Phone WIN! Line
416-870-8946 (Toronto area)
1-866-891-8946 (outside Toronto area - toll free).

Problem Gambling Information

Ontario Problem Gambling Helpline: 1-888-230-3505

The Ontario Problem Gambling Helpline is free, confidential and anonymous. If you or anyone you know is concerned about gambling please call. Help is available.

Information Access & Privacy Services

Ontario Lottery and Gaming Corporation (OLG) is governed by the Province of Ontario's Freedom of Information and Protection of Privacy Act (the Act). Under the Act, you have the right to request any information held by OLG and the right to the protection of your personal information. Find out more.

Corporate Locations

Corporate Locations
OLG Toronto Prize Centre
For lottery prize claims.
Toronto Prize Centre
20 Dundas Street West
Toronto, ON
M5G 2C2
OLG Mail-In Prize Centre
For mail-in lottery prize claims.
OLG Mail-in Prize Centre
P.O. Box 130
31 Adelaide Street East
Toronto, ON
M5C 2J1
Sault Ste. Marie
Prizes cannot be claimed at this location.
70 Foster Drive, Suite 800
Sault Ste. Marie, ON
P6A 6V2
(705) 946-6464
Toronto
Prizes cannot be claimed at this location.
4120 Yonge Street,
Suite 500
Toronto, ON
M2P 2B8
(416) 224-1772

OLG Casinos

OLG Casinos
Winner's Circle and General Inquiries Call OLG Support Centre toll free at 1-800-387-0098
Brantford Local: (519) 752-5004

Toll Free: 1-888-694-6946
Sault Ste. Marie Local: (705) 759-0100

Toll Free: 1-800-826-8946
Point Edward Local: (519) 383-7770

Toll Free: 1-888-394-6244
Thousand Islands Local: (613) 382-6800

Toll Free: 1-866-266-8422
Thunder Bay Local: (807) 683-1935

Toll Free: 1-877-656-4263
Great Blue Heron Charity Local: (905) 985-4888

Toll Free: 1-888-29-HERON (1-888-294-3766)

Resort Casinos

Resort Casinos
Caesars Windsor™ Local: (519) 258-7878

Toll Free: 1-800-991-7777
Casino Niagara™ Local: (905) 374-3598

Toll Free: 1-888-946-3255
Casino Rama™ Local: (705) 329-3325

Toll Free: 1-800-832-7529
Niagara Fallsview Casino Resort Local: (905) 358-3255

Toll Free: 1-888-325-5788

OLG Slots

OLG Slots
Winner's Circle and General Inquiries Call OLG Support Centre toll free at 1-800-387-0098
Ajax Local: (905) 619-2690
Clinton Local: (519) 482-7540
Dresden Local: (519) 683-1551
Flamboro Local: (905) 628-4275

Toll Free: 1-866-746-6600
Georgian Local: (705) 726-6770
Grand River Local: (519) 846-2022
Hanover Local: (519) 364-7606
Kawartha Local: (705) 939-2400

Toll Free: 1-800-711-2458
Mohawk Local: (905) 854-4053

Toll Free: 1-800-732-2230
Rideau Carleton Local: (613) 822-8668

Toll Free: 1-877-870-7586
Sudbury Local: (705) 855-7164
Western Fair Local: (519) 672-5394

Toll Free: 1-877-912-5466
Woodbine Local: (416) 675-1101
Woodstock Local: (519) 537-4808